Our Solution

WaterSmart makes water efficiency easy for your utility.

Our customer engagement solution uses sophisticated data analytics to present simple, compelling water saving solutions for homeowners.  The result is happier customers and increased conservation.

WHAT WE PROVIDE:

Paper/Email Home Water Report	Online Portal

• WaterSmart provides water use information, neighbor comparisons and personalized water-saving recommendations.
• We create water dashboards, both in paper and online.
• Utility managers are in complete control of the implementation and each account via an administrative panel and dashboard.

HOW IT WORKS:

• WaterSmart Software combines the power of residential water billing and metering data, data visualization, behavioral economics and financial incentives to deliver valuable benefits to our utility partners and their customers.
• We integrate a utility's water usage data with climate, real estate, geographic, economic and cost data to provide households with relevant, actionable information.
• Based on our proprietary algorithms, WaterSmart analyzes dozens of water-saving devices and behaviors, including all rebates and tax incentives available in a particular area. This allows WaterSmart to provide personalized water, energy and money-saving recommendations.

IMPLEMENTATION PROCESS:

Implementing WaterSmart Software is simple for our utility customers. You provide the meter read data you already are collecting, from any type of meter, current rebates and incentives, and rate-structure information. WaterSmart takes care of the rest.

FEATURES AND BENEFITS:

Optimize your water conservation programs and more quickly and cost-effectively meet your water efficiency objectives. Strengthen the relationship between residential water users and the water utility, as well as use the "water-use data narrative," to allow customers to compare themselves against similar households.

WaterSmart Software Features:

• Operates with your utility’s existing hardware and meter reading data.
• Deploys seamlessly with automatic meter reading and infrastructure (AMR & AMI).
• Requires no desktop software to buy, install or maintain because it is accessible through any web browser or mobile device.
• Starts up quickly within days.
• Costs a fraction of a new customer management system.
• Generates goodwill with customers with improved two-way communication and transparency.
• Provides pay-as-you-go costs based on the number of residential connections.
• Provides compliance and reporting features, verification and measurement.

WaterSmart Software Benefits

• Deliver water savings annually as the least-cost conservation tool.
• Defer, downsize or avoid costly capital improvement projects.
• Reduce purchases of alternative water supplies.
• Implement Demand Response programs through improved communication.
• Reduce the risk of incurring penalties from wholesale water suppliers.
• Comply with Best Management Practices.

EVALUATION, MEASUREMENT AND VERIFICATION:

WaterSmart works with third-party, independent water conservation professionals to provide evaluation, measurement and verification. We monitor three key metrics:

• Water Consumption: We measure differences in water consumption between A/B groups. The A/B groups are defined as the group of customers who participate in the WaterSmart program and a control group that does not participate.
• Adoption Rates: We measure differences in customer adoption rates of utility-sponsored conservation programs between A/B groups. Sponsored programs are defined by each utility, and may include programs such as toilet retrofit programs, cash for grass rebates, customer participation in water use surveys or other programs you select.
• Awareness, Attitudes and Customer Satisfaction: We measure changes in awareness and attitudes about water use, and customer satisfaction, by conducting customer surveys prior to each pilot and again after the pilot has concluded.

REQUEST A DEMO:
Contact WaterSmart to schedule a demonstration and learn more about how you can begin using WaterSmart Software to engage your customers and conserve water.

We look forward to working with you and we appreciate your interest.